Returns & Exchanges

At Uberbike Components, we want you to be fully satisfied with your performance upgrades, which is why we offer a 30-day return window for unused items in their original packaging. Whether it's a fitment issue or a change of mind, our streamlined process ensures you get back on the trails as quickly as possible.

Return Process

  • 1.
    Initiate Your Return

    Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Package

    Securely pack the components in their original retail packaging, ensuring all bolts, spacers, or instructions are included to prevent damage during transit.

  • 3.
    Ship to Uberbike

    Affix the return label to your package and drop it off at any authorized carrier location; we recommend using a tracked service for high-value drivetrain components.

  • 4.
    Inspection and Refund

    Once our technicians verify the condition of the returned parts, we will process your refund or exchange within 3-5 business days to your original payment method.