Returns & Exchanges
At Uberbike Components, we want you to be fully satisfied with your performance upgrades, which is why we offer a 30-day return window for unused items in their original packaging. Whether it's a fitment issue or a change of mind, our streamlined process ensures you get back on the trails as quickly as possible.
Return Process
- 1.Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the components in their original retail packaging, ensuring all bolts, spacers, or instructions are included to prevent damage during transit.
- 3.Ship to Uberbike
Affix the return label to your package and drop it off at any authorized carrier location; we recommend using a tracked service for high-value drivetrain components.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned parts, we will process your refund or exchange within 3-5 business days to your original payment method.